Question 1

What is the minimum order quantity (MOQ)?

Accepted Answer

MOQ depends on material and customization. Stock PP deli containers start from 10 pieces, printed bags and boxes typically from 100–2,000 pieces, while molded bagasse and PE-coated kraft items usually start from 10,000–20,000 pieces because they run on dedicated molds and coating lines.

Question 2

Can you print our logo and design custom packaging?

Accepted Answer

Yes. We offer OEM service, structural design service and buyer labels. Printing is done in-house on a German Roland 4-color offset press and 6+1 printing equipment, with finishes such as matte or gloss lamination, UV coating, gold foil stamping and embossing.

Question 3

Are sugarcane bagasse containers microwave safe and compostable?

Accepted Answer

Bagasse containers are generally suitable for hot food and short microwave reheating. They are compostable under suitable conditions. Compostability, oil-resistance additive (including PFAS-free options) and food-contact testing should be confirmed per SKU and target market before ordering.

Question 4

Which payment and delivery terms do you accept?

Accepted Answer

Accepted payment methods include T/T, L/C, D/P, D/A, MoneyGram, credit card, PayPal, Western Union, cash and escrow, in currencies such as USD, EUR, GBP, JPY, CAD, AUD, HKD, CHF and CNY. Delivery terms include FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DDP, DDU and express delivery.

Question 5

How quickly do you respond to inquiries?

Accepted Answer

Our average response time is within 1 hour during working days, with a 100% response rate on our verified Alibaba storefront.

Question 6

Where is your factory located?

Accepted Answer

We are based in Dali Town, Nanhai District, Foshan, Guangdong, China, close to the Guangzhou and Shenzhen export ports, which supports efficient LCL and FCL shipments.

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Frequently Asked Questions (FAQ)